Product

Journey Mapper

Make better human customer journeys

About Journey Mapper

Journey Mapper is a product made by TwoFifty for its consulting clients to synchronize members journeys across teams, understand their cost and improve them based on best practices. The product is open for testing by operators and consultant alike. We envision a future where every coworking space leverages our platform to create seamless, profitable user journeys.

Key Features

CoworkingAirbnbRetailMuseumscustomer experiencecustomer journey

Frequently Asked Questions

What is Journey Mapper?

Journey Mapper is a tool built by the consultancy TwoFifty to help coworking teams map member journeys, synchronize them across teams, understand their cost, and improve them against best practices. It is open for testing by operators and consultants.

How much does Journey Mapper cost?

Pricing runs from free to $79/month, which makes it a low-risk way to put structure around member experience work before investing in bigger tooling.

Why map member journeys in a coworking space?

Because retention problems usually hide in unowned steps — the gap between sales and onboarding, or between a complaint and its resolution. Mapping makes those handoffs visible and assignable; our onboarding automation guide shows what fixing the most important journey looks like in practice.

Pricing

Free to $79/m

One place to store, design and develop your customers product journeys.

See Journey Mapper at Coworking Tech Week

Journey Mapper is an exhibitor at Coworking Tech Week, the annual virtual event for coworking technology. Watch the recorded session on demand, or visit the event page for demos and details.

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